Frequently Asked Questions
How permanent is permanent?
Your bracelet will be welded on for a clasp-free bracelet and meant to be worn all the time, hence the "permanent". However it is fine jewelry and it can snap like a bracelet with a clasp if caught or pulled. In most cases, we can repair it for you if you still have your chain. If it's the first instance we will repair for free, after that we charge $10.
How can I get a permanent bracelet?
There are three ways to get Spark Studio permanent jewelry:
Pop Ups - We frequently travel around setting up temporary shops in salons, boutiques, coffee shops, furniture stores...anyone willing to host a crowd. Follow us on instagram or facebook to see where we pop up, or go to our find us page to see our upcoming pop-up schedule. If you are a retailer and would like to host we will give 10% off to you and all your employees. We are willing to travel to most parts of Virginia for retail pop-ups.
Private Parties - If you can gather at least 5 friends who want permanent jewelry, live within 30 minutes of Richmond, Lorton, Charlottesville, or Newport News we will be happy to come to you. We require a $50 deposit that goes towards your purchase. Call us to schedule a date. If you live outside our location areas, we charge $25/hr of travel after the first 30 minutes.
Scheduled Appointments - Our locations take appointments most every day. A $10 deposit (that will be deducted from your purchase) is required to hold your spot. Visit our find us page to book an appointment.
Can I bring a friend to my appointment?
Yes. It takes 5-10 minutes to weld a permanent bracelet, so in one scheduled appointment we can do at least two bracelets, doesn't matter if that is on one or two people, we're happy to squeeze everyone in. If you have more than that, book a multiple services appointment or just book more appointments.
Can I go through airport security? What about an MRI?
Since gold is a precious metal, TSA does not make you remove it.
Gold is not magnetic so it does not affect an MRI. However, your medical provider may still ask you to remove it, if that happens, just cut it at the connecting piece and save your chain in a safe place. We can re-weld it when you're ready to put it back on at no charge.
What happens if it breaks or I need to remove it?
The dainty gold chains, when taken care of should last a long time, but gold is soft metal so it is possible that it can break or stretch. If that happens, book a re-weld appointment and we can most likely repair it for you free of charge if the chain is still usable. We do not replace lost jewelry or give refunds.
If you need to remove it for any reason, cut it on the connecting ring and save the chain in a safe place. When you are ready to wear it again, book a re-weld appointment, also free. You can get more information on caring for your jewelry by downloading our after-care instructions .
What is your address?
When not doing pop-ups or parties at locations provided by customers, we take appointments out of our homes in Lorton, Newport News and Midlothian. For online safety reasons, the exact address is only given in a confirmation text/email upon booking. If you want to estimate drive time, we are located near Salisbury Golf Course in Midlothian, the Workhouse Arts Center in Lorton, and Harpersville Road in Newport News. The Crozet location is a studio located behind the Yellow Mug Coffee shop at 1260 Crozet Avenue.