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Frequently Asked Questions

How permanent is permanent?

Your bracelet will be welded on for a clasp-free bracelet and meant to be worn all the time, hence the "permanent". However it is fine jewelry and it can snap like a bracelet with a clasp if caught or pulled. In most cases, we can repair it for you if you still  have your chain. If it's the first instance we will repair for free, after that we charge $10.  

How can I get a permanent bracelet? 

We see  our clients through our traveling pop-up shops, private parties, and by appointment at our location in Midlothian or in Lorton. Follow us on instagram or facebook to see where we pop up. If you live within the Richmond or Lorton area and are interested in hosting your own private party, gather at least 5 friends who want a welded bracelet and  we will come to you. The easiest way to arrange is to call or email with a a few suggested dates and times and we can arrange a time that works.

 

There is no travel fee if you are within 30 minutes of one of our locations. If it's more, we charge $25/hr to after the first 30 minutes.

If you are a retailer and would like to host we will give 10% off to you and all your employees.  We are willing to travel to most parts of Virginia for retail pop-ups.

Can I bring a friend to my appointment?

Yes. It takes 5-10 minutes to weld a permanent bracelet, so in one scheduled appointment we can do at least two  bracelets, doesn't matter if that is on one or two, we're happy to squeeze everyone in. If you have more than that, book a multiple services appointment or just book more appointments.

Can I go through airport security? What about an MRI?

Since gold is a precious metal, TSA does not make you remove it.
Gold is not magnetic so it does not affect an MRI. However, your medical provider may still ask you to remove it, if that happens, just cut it at the connecting piece and save your chain in a safe place. We can re-weld it when you're ready at no charge.

What happens if it breaks or I need to remove it?

The dainty gold chains, when taken care of should last a long time, but gold is soft metal so it is possible that it can break or stretch. Just call us and we can determine if it is repairable. If you do need to remove it, cut it on the connecting piece and save the chain in a safe place. If you ever want to wear it again, give us a call. The first instance is free. After that we charge $10 to re-weld.

What is your address?

When not doing pop-ups or parties at locations provided by customers, we take appointments out of our homes. For online safety reasons, the exact address is only given in a confirmation text/email upon booking. If you want to estimate drive time to plan a trip to  Salisbury in Midlothian  for the central location and the Workhouse Arts Center in Lorton for our northern location.

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